Meet The Rupert ID Audiology Team

Meet Our Team at Mt. Harrison Audiology

Next-Level Care You Can Count On

Andrea Juarez, Treatment Coordinator & Billing

Andrea Juarez

Treatment Coordinator & Billing

My name is Andrea Juarez, I am the Treatment Coordinator. I am so happy to be part of an amazing Audiology team! After being gone from my home town for almost 10 years I decided it was time to move back home and enjoy time with my elderly parents and family. My husband and I have been together for 12 great years and have 4 children 2 boys and 2 girls and 3 granddaughters who we adore! We spend our free time fishing, well I watch and my husband fishes, and with our families! I have worked in the medical field for 15 wonderful years I started off as a CNA in a nursing home and then as a CNA in a medical clinic and after moving to Canyon county in 2011 I was a CNA in the ICU and Cardiac unit of the hospital in Nampa. 

While working in Nampa, I gained many certifications as an EKG tech, and Cardiac Monitor tech. After 6 years at the hospital I headed a different direction with my career and decided to work front desk at a Community Health Clinic in Caldwell Id. I love helping people so working in Community Health gave me a wide variety of patients that to care for. I worked in Caldwell for 2 years. I have always loved working in a nursing home so again I decided it was time for a change, I had planned on working as CNA in a nursing home but was offered a job as their staffing coordinator. I got the best of both worlds I was able to help hire and staff all the floors of the nursing home and enjoy the company of all of the loving residents.

Here at Mt Harrison Audiology I am here to help you with all your billing and financial needs, and helping you understand how to make your treatment plan a reality.  I can’t wait to help all the wonderful people who need us in our amazing community!

amie Patient Care Coordinator

Amie Pool

Patient Care Coordinator

My name is Amie Pool, and I am beyond ecstatic when I say that I have joined the Mt. Harrison Audiology team as their Patient Care Coordinator.  I was born in Oceanside, CA, and soon moved to Paul, Idaho where I have been ever since. I am the proud single mom of four awesome children and two grandchildren with one on the way!  My youngest child, who is eleven, has some serious medical conditions which prompted me to become more involved in the medical field.  

I graduated form Minico High School in 1994 with dreams of becoming an airline stewardess (never happened)!  I attended college at the College of Southern Idaho where I conquered my general and then decided to take a break.  In 2008 after the birth of my youngest child I knew that I had to go back to school in order to be able to provide the life that my baby deserved.  I attended University of Phoenix online where I obtained a degree in Business Management.  

When I am not at work, I love spending time with my parents, kids, and grandkids.  I love the mountains, four-wheeling, camping, hiking, boating, and snowmobiling! If it involves being outside, count me in!

Shyann  Treatment Coordinator & Public Relations

Shyann Heward

Treatment Coordinator & Public Relations

Schedule Your FREE Consultation & Meet Our Mt. Harrison Audiology Team Today!

To learn more about the high-quality hearing care provided at Mt. Harrison Audiology, give us a call at 208.312.0957 or CLICK HERE to request your complimentary, no-obligation Mt. Harrison Audiology Communication Consultation today.

As the premier hearing care center in Rupert, ID, our team at Mt. Harrison Audiology also provides 5-star-rated hearing services to patients from Burley, Twin Falls, Filer, Malta, Kimberly, Jerome, Heyburn, Paul & Declo, ID, and surrounding areas.